Doozadesk: AI-Powered Customer Support for Modern Teams

Doozadesk is an AI-first customer support platform designed to enhance team efficiency by automating routine queries while maintaining seamless human oversight. It offers a free forever plan for human agents with unlimited seats, conversations, and channels, making it ideal for startups, freelancers, and growing teams. AI agents are available at $5/month for 100 resolutions, enabling businesses to scale support without sacrificing quality. The platform supports omnichannel communication via Email, WhatsApp, Messenger, and Live Chat, and integrates with popular tools like Zendesk, Slack, Shopify, and Salesforce. With features like real-time translation, advanced analytics, and enterprise-grade security, Doozadesk empowers teams to deliver fast, consistent, and scalable customer service.

Key Features:

• AI-Powered Automation: Automatically resolves up to 70% of common queries using AI agents.
• Free Forever Plan: Unlimited human agents, conversations, and channels for human-only support.
• AI Resolution Model: $5/month for 100 AI resolutions (conversations completed without human intervention).
• Omnichannel Support: Unified inbox for Email, WhatsApp, Messenger, and Live Chat.
• Seamless Integrations: Works with Zendesk, Intercom, Jira, Salesforce, Slack, Asana, Shopify, HubSpot, Zoom, and Trello.
• Two-Way Sync: Syncs with existing helpdesks and allows one-click import from Zendesk and Gorgias.
• Real-Time Collaboration: Shared team view with real-time synchronization and collision detection.
• Advanced Analytics: Tracks team performance and customer satisfaction metrics.
• Multilingual Support: Real-time translation for global customer interactions.
• Enterprise Security: Bank-grade encryption, SOC2 compliance, and role-based access control.
• Human Handoff: Automatically escalates complex issues to human agents.
• 14-Day Free Trial: No credit card required to test AI features.

Pricing: Doozadesk offers a Free forever plan for human agents and a paid AI agent plan at $5/month for 100 resolutions. A 14-day free trial is available with no credit card required. Enterprise pricing is available upon request.

Conclusion: Doozadesk is a powerful, flexible, and scalable customer support solution that combines the best of AI automation with human empathy, making it a top choice for businesses seeking to improve response times and customer satisfaction without compromising on control or security.