eesel AI: Automating Frontline Support and Team Questions

eesel AI is an AI-powered platform designed to automate frontline support and team questions, streamlining customer service and internal knowledge management. It integrates with a wide range of tools, including helpdesks, document repositories, and team chat platforms, making it a versatile solution for businesses of all sizes. eesel AI empowers teams to provide faster, more accurate responses by leveraging AI agents, chatbots, and customizable workflows.

Key Features:

• AI-Powered Support: Automates Tier 1 tickets and escalates to humans when needed.
• Chat Bubbles: Adds live chat functionality to websites for instant customer interaction.
• Integration Hub: Connects with over 40 tools, including Slack, Microsoft Teams, Zendesk, Freshdesk, Confluence, Google Docs, and e-commerce platforms like Shopify and BigCommerce.
• Document Training: Trains AI on internal knowledge bases, PDFs, help centers, and other sources.
• Security & Compliance: Ensures data privacy with encryption, GDPR/CCPA compliance, and no data used for AI training.
• AI Copilots: Assists teams in Slack and Microsoft Teams with instant answers, email drafting, and form filling.
• Customizable AI: Offers full control over AI responses, with zero hallucination and advanced permissions.
• Insights & Reporting: Provides ROI metrics, interaction insights, and correction tracking.
• Free Trial: Allows users to test the platform before committing to a paid plan.

Pricing:

eesel AI offers a free trial and four paid plans: Starter ($49/month or $39/year), Team ($299/month or $239/year), Business ($799/month or $639/year), and a Custom plan for enterprise needs. Interaction limits vary by plan, with unlimited access on the Custom tier.

Conclusion:

eesel AI is a powerful tool for businesses seeking to enhance customer support and internal efficiency. Its robust integration capabilities, focus on security, and user-friendly design make it an ideal choice for teams looking to leverage AI without compromising data privacy.