Brainfish: AI-Powered Customer Support Automation

Brainfish is an AI platform designed to enhance customer support through ambient AI agents that deliver real-time guidance and proactive assistance. It leverages computer vision and AI models to observe user interactions, automate support tasks, and generate dynamic help documentation. Ideal for businesses seeking to reduce customer effort and improve support efficiency, Brainfish integrates with tools like HubSpot and Stripe while maintaining rigorous security standards.

Key Features:

• Ambient AI Agents: Provide in-product assistance using computer vision and pattern recognition.
• Self-Generating Help Docs: Automatically updates documentation based on user interactions.
• Integration Capabilities: Works with platforms like HubSpot, Stripe, and more.
• Security & Compliance: SOC 2 Type 2, ISO 27001, and GDPR-ready.
• Customer Behavior Insights: Analyzes user behavior to improve experiences.
• Automation: Reduces L1+L2 support workload and prevents support tickets.

Pricing:

Brainfish offers three paid plans: Core, Growth, and Enterprise, tailored to different business needs.

Conclusion:

Brainfish is a cutting-edge solution for businesses aiming to streamline customer support, automate workflows, and enhance user experiences through advanced AI technology.