Social Intents
Social Intents: AI-Powered Live Chat and Chatbot Solutions for Enhanced Customer Engagement.
Category: Chat
Price Model: Trial
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
Social Intents: AI-Powered Live Chat and Chatbot Solutions
Social Intents is an AI-powered live chat and chatbot platform designed to enhance customer engagement and streamline communication for businesses. It enables teams to interact with website visitors across multiple channels like Microsoft Teams, Slack, WhatsApp, and more, while leveraging AI chatbots powered by ChatGPT, Gemini, and Claude. The platform caters to businesses seeking scalable, customizable solutions for customer service, sales, and support.
Key Features:
- Live Chat Integration: Supports Microsoft Teams, Slack, Google Chat, Zoom, Webex, WhatsApp, Messenger, and SMS.
- AI Chatbots: Powered by leading models like ChatGPT, Gemini, and Claude, with customization options.
- Multi-Platform Support: Integrates with WordPress, Shopify, BigCommerce, Zapier, Wix, and CRM tools like Salesforce and Microsoft Dynamics.
- Developer Tools: Offers a Developer SDK, JavaScript API, and code snippets for seamless integration.
- Advanced Features: Includes live chat customization, unlimited agents, multi-language support, transcripts, reporting, and AI-generated post-chat surveys.
Pricing:
Social Intents offers a 14-day free trial with no contracts required, along with paid plans tailored to different business needs, including Starter, Basic, Pro, Business, and Agency/Reseller tiers.
Conclusion:
Social Intents is a versatile, AI-driven platform that empowers businesses to deliver efficient, personalized customer interactions across multiple channels, making it an essential tool for modern communication strategies.
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