Social Intents: AI-Powered Live Chat and Chatbot Platform

Social Intents is an AI-powered live chat and chatbot platform designed to enhance customer engagement across multiple communication channels. It enables seamless integration of live chat and AI chatbots with platforms like Microsoft Teams, Slack, Google Chat, Zoom, Webex, WhatsApp, Facebook Messenger, and SMS. Ideal for businesses and teams looking to streamline customer support and sales outreach, Social Intents leverages advanced AI models such as ChatGPT, Gemini, and Claude to deliver intelligent, real-time responses. The platform offers a multi-channel inbox, customizable chat widgets, automated workflows, and deep integrations with CRM, help desks, and marketing tools. With features like pre-chat surveys, quick replies, and proactive chat invites, it supports both human agents and AI automation to improve response times and conversion rates.

Key Features:

• AI Chatbots: Powered by ChatGPT, Gemini, and Claude, with training on user content for personalized responses.
• Multi-Channel Integration: Supports live chat on websites and messaging apps including WhatsApp, Facebook Messenger, SMS, and major collaboration tools.
• Customizable Chat Widgets: Branded, multi-language, and auto-translated chat interfaces.
• Multi-Channel Inbox: Unified inbox for managing conversations from all channels in one place.
• Unlimited Team Members: No per-agent pricing; all plans include unlimited team members.
• CRM and Tool Integrations: Connects with Zapier, Shopify, WordPress, Bigcommerce, Wix, and other marketing and helpdesk platforms.
• Automated Workflows: Includes pre-sales forms, file sharing, quick replies, and proactive chat invites.
• AI Actions and Developer SDK: Enables custom AI functionality and code snippets for developers.
• Reporting and Analytics: Provides chat transcripts, performance metrics, and insights.
• Website Embedding: Supports plugins for WordPress, Shopify, Bigcommerce, and Wix.
• 14-Day Free Trial: Includes a 100% no-risk guarantee with no contracts required.

Pricing: Social Intents offers tiered pricing plans: Starter ($39/month billed annually), Basic ($69/month), Pro ($99/month), Business ($199/month), and Agency/Reseller ($299/month). All plans include a 14-day free trial with no contracts, allowing users to cancel at any time.

Conclusion: Social Intents is a versatile and powerful AI chat solution that empowers teams to deliver intelligent, omnichannel customer experiences with ease. Its combination of AI-driven automation, flexible integrations, and user-friendly features makes it a top choice for businesses seeking to enhance engagement and support at scale.