WeConnect.chat
An AI-powered chatbot and live chat platform for seamless customer engagement.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
WeConnect.chat: AI-Powered Customer Engagement Made Simple
WeConnect.chat is an AI-powered customer engagement platform designed to streamline chatbot creation, live chat, and video chat interactions. Built for ease of use, it features a no-code conversation builder with 18+ components, enabling users to train AI chatbots on their own datasets and combine them with rule-based logic and live chat. Ideal for businesses seeking to enhance customer support and engagement, WeConnect.chat offers advanced design customizations, multichannel management via a unified agent dashboard, and deep integrations with popular tools like Calendly, Mailchimp, and Salesforce. With support for WhatsApp, video calls, screen sharing, and advanced analytics, it empowers teams to deliver personalized, efficient, and scalable communication.
Key Features:
- No-Code Conversation Builder: 18+ components for building complex chat flows without coding.
- AI-Powered Chatbots: Train chatbots on your own data for intelligent, personalized responses.
- Rule-Based Components: Combine AI with logic-based automation for precise control.
- Live & Video Chat: Enable real-time human interaction with seamless takeover options.
- Multichannel Dashboard: Manage live chat, video chat, WhatsApp, and offline messages in one place.
- Advanced Design Customizations: Fully brand your chat experience to match your identity.
- Conversation Analytics: Track performance and optimize engagement with detailed insights.
- WhatsApp Integration: Use the WhatsApp Business API to reach customers on a popular channel.
- Video Calls & Screen Sharing: Enhance support with real-time visual collaboration.
- Canned Messages & Templates: Speed up responses with pre-built message libraries.
- Extensive Integrations: Connect with Calendly, Mailchimp, Google & Microsoft 365, Zapier, Hubspot, Salesforce, Zoho, Freshsales, and Pipedrive.
- Multilingual Interface: Available in Dutch, English, French, Greek, Italian, and Spanish.
Pricing: WeConnect.chat offers a Free tier for getting started, with paid plans including Lite, Pro, Business, and Enterprise. A free trial is available, and yearly plans offer up to 20% discount. Additional add-ons are available for extra AI message credits, seats, conversations, AI model characters, WhatsApp Business API, and custom domains.
Conclusion: WeConnect.chat is a powerful, all-in-one AI engagement platform that simplifies the creation and management of intelligent chatbots and live support. With its intuitive no-code builder, robust feature set, and seamless multichannel integration, it empowers businesses of all sizes to deliver exceptional customer experiences and drive engagement at scale.
