AeroChat: Smarter, Faster Customer Communication for Modern Businesses

AeroChat is a powerful omnichannel customer communication platform that seamlessly unifies AI chat, live chat, and ticketing in one intelligent workspace. Designed for ecommerce brands, SaaS & tech companies, and support teams, it delivers instant, accurate responses using your business’s own data—no coding, no prompt setup, and no flow-building required. With intention-aware AI that understands customer intent beyond keywords, AeroChat ensures high-quality interactions across WhatsApp, Messenger, Instagram, Telegram, email, and website chats, achieving an 87% resolution rate without human agents while saving support teams up to 14 hours per week. Its self-learning engine continuously improves from real conversations, supports multilingual communication effortlessly, and enables smart 24/7 routing during peak times or after-hours. Real-time analytics and conversion tracking help optimize performance, while the free WhatsApp Link Generator and 14-day trial make onboarding frictionless.

Key Features:

• Omnichannel Unification: Centralized workspace for WhatsApp, Messenger, Instagram, Telegram, email, and website chats.
• Intention-Aware AI: Understands customer intent beyond keywords for more accurate responses.
• No Code Setup: Deploy chatbots in minutes with zero coding or prompt configuration required.
• Self-Learning Engine: Automatically improves knowledge base using real conversation data.
• 24/7 Multilingual Support: Real-time support across languages without separate workflows.
• Smart Routing & Escalation: AI handles after-hours and peak loads with intelligent routing to human agents when needed.
• AI-Powered Automation: Automates replies, ticket routing, and escalation out of the box.
• Conversion Tracking (Advanced Plan): Monitor and optimize customer conversion improvements.
• Free WhatsApp Link Generator: Instantly create shareable links to connect with customers on WhatsApp.
• Unified Inbox: Consolidate all customer messages into a single, easy-to-manage interface.
• Data-Driven Insights & Analytics: Track performance, measure success, and refine strategies using real-time dashboards.
• Seamless Shopify Integration: Works effortlessly with Shopify websites for e-commerce teams.
• Export Leads to Excel/CSV: Easily export customer data for further analysis or CRM syncing.

Pricing: AeroChat offers a 14-day free trial for all plans, making it easy to test before committing. The platform provides three tiered pricing options: Basic (starting with limited AI responses), Growth (more capacity and knowledge upload), and Advanced (full feature set including conversion tracking, voice mode, custom filters, and expanded data limits). Pricing is structured as a subscription model with increasing capabilities based on business needs.

Conclusion: AeroChat redefines customer support by combining powerful AI automation with seamless omnichannel integration—perfect for growing businesses that want faster responses, smarter interactions, higher conversions, and reduced workload—all without complex setup or ongoing management.