Haptik: AI-Powered Customer Experience Solutions

Haptik is an AI platform designed to enhance customer experience through intelligent AI agents tailored for businesses across various industries. It offers a range of AI-driven tools to automate interactions, improve efficiency, and provide personalized support. Haptik's solution is ideal for enterprises, startups, and businesses seeking to streamline customer service, sales, and engagement processes.

Key Features:

• AI Agents: AI Support Agent, AI Sales Agent, AI Booking Agent, AI Lead Qualification Agent
• Agent Studio: A tool for building and deploying enterprise-grade AI agents without coding
• Omnichannel Engagement: Supports WhatsApp, RCS Business Messaging, Instagram Direct, Facebook Messenger, SMS, and Web
• Industry-Specific Solutions: Serves Retail, Travel, Fintech, Ed Tech, Media & Entertainment, Healthcare, and more
• Voice Agents: Multilingual support in 100+ languages for phone support
• Collaboration: AI agents work alongside human agents for complex scenarios
• Analytics & Insights: Tracks agent performance, user sentiment, and provides AI recommendations
• Enterprise-Grade Security: Complies with ISO, GDPR, CCPA, HIPAA, and other regulations
• Partnerships: Integrates with OpenAI, Microsoft, and other ecosystems
• Customization: Leverages enterprise data to fine-tune AI agents

Pricing:

Haptik offers a freemium model with enterprise-level solutions tailored to business needs.

Conclusion:

Haptik is a robust AI platform that transforms customer interactions through intelligent automation, empowering businesses to deliver seamless, efficient, and personalized experiences across multiple channels.