QueryPal: Intelligent AI-Powered Customer Support Automation

QueryPal is an AI-driven customer support solution designed to enhance efficiency and customer satisfaction through intelligent ticket deflection, multilingual support, and actionable insights. It empowers businesses to automate ticket handling, reduce response times, and improve resolution rates while maintaining compliance and data security. Ideal for teams seeking to streamline support operations, QueryPal combines advanced AI with user-friendly features to deliver scalable support solutions.

Key Features:

• AI-Generated Ticket Drafts: Create and edit draft responses within a helpdesk interface.
• Multilingual Support: Instant translation of questions and responses across languages.
• Agent Feedback Loop: Continuously improve response quality using agent input.
• Admin Dashboard: Access AI decision visibility and analytics for informed management.
• Compliance & Security: SOC 2 and GDPR compliant with data masking for sensitive information.
• Integration Capabilities: Seamlessly works with Zendesk, Freshdesk, Intercom, and Slack.
• Free Trial: No hidden fees, with a 100% free trial to explore features.
• Ticket Deflection: Deflect up to 85% of tickets instantly, reducing FRT by 40% and boosting CSAT.

Pricing:

QueryPal offers a free trial with no hidden fees and two paid tiers: Pro (up to 5,000 tickets/month) and Enterprise (5,000+ tickets/month).

Conclusion:

QueryPal is a powerful AI tool that transforms customer support operations by combining automation, multilingual capabilities, and actionable insights, making it an essential solution for businesses aiming to enhance efficiency and customer satisfaction.