Listenlabs.ai: Accelerating Customer Insights with AI-Powered Research

Listenlabs.ai is an AI-first research platform that transforms customer feedback collection by conducting AI-moderated interviews at lightning speed. Designed for businesses seeking deep, actionable insights, it enables rapid qualitative and quantitative research across diverse use cases such as concept testing, brand perception, usability evaluation, and creative validation. With access to a global pool of millions of participants—both B2B and B2C—and seamless integration with external panels or custom recruitment, the platform delivers comprehensive results in under 24 hours. Its advanced capabilities include automatic translation and transcription across 50+ languages, support for multiple stimuli like videos, images, and Figma prototypes, and intelligent analysis that surfaces key themes, personas, and strategic takeaways. The platform ensures privacy and security with compliance to SOC 2 Type II, GDPR, ISO 42001, ISO 27001, and ISO 27701 standards, and importantly, does not train on customer data. With a free AI Personality Test available for users to experience its conversational AI interviewer firsthand, Listenlabs.ai offers an accessible entry point into next-generation research. Trusted by leading innovators like Chubbies, Microsoft, and Canva, it’s a powerful tool for teams aiming to make faster, smarter decisions based on richer customer input.

Key Features:

• AI-moderated customer interviews for rapid feedback collection
• Fast results delivery in under 24 hours
• Support for concept testing, landing page testing, foundational research, brand perception, creative testing, and usability testing
• Access to a global participant pool of millions (B2B and B2C)
• Integration with external panel providers or custom recruitment via links/in-app sharing
• Automatic translation and transcription across 50+ languages
• Multi-format stimuli support: videos, images, Figma prototypes
• Flexible interview formats: video, audio, or text-based
• AI-driven generation of actionable insights, key takeaways, and personas
• High-quality responses—customer answers are more than three times longer than average
• Robust data privacy and security compliance (SOC 2 Type II, GDPR, ISO 27001, ISO 27701, ISO 42001)
• No training on customer data; data not used for personalizing marketing
• Free AI Personality Test to experience the AI interviewer

Pricing: Listenlabs.ai offers a free AI Personality Test and a demo booking option, making it accessible for initial exploration. While specific pricing tiers are not detailed on the website, the availability of a free test and demo strongly suggests a freemium or trial-based model.

Conclusion: Listenlabs.ai is a revolutionary research platform that combines AI intelligence with human insight to deliver fast, scalable, and deeply meaningful customer feedback—ideal for teams that want to innovate with confidence and speed.