ListenUp!: Smarter Customer Feedback Automation

ListenUp! is an intelligent AI platform that streamlines customer feedback collection and analysis, empowering teams to uncover actionable insights with ease. Designed for businesses and organizations that value customer experience, it seamlessly integrates with Notion to centralize feedback from diverse sources like text, video, and files. With support for AI transcription in 16 languages, automated call summaries, and advanced insight extraction, ListenUp! transforms raw customer input into structured, categorized intelligence. Its unique bot-less meeting recording feature ensures privacy and compliance, while end-to-end encryption and adherence to GDPR and CCPA protect sensitive data. Users can query feedback, map insights to users and companies, and even manually override AI processes when needed. Advanced features like custom integrations, enterprise security, and concierge onboarding make it ideal for scaling teams, and the platform offers unlimited team seats across all plans.

Key Features:

• AI transcription in 16 languages
• AI call summaries
• AI-powered insight extraction and classification
• Bot-less meeting recording for user interviews
• Import and review of text, video, and files from customer feedback sources
• AI chat functionality to query feedback, users, and insights
• User and company mapping for richer feedback context
• Advanced Notion templates for seamless workflow integration
• API access for custom automation and system connectivity
• Manual feedback import and review with full control over AI processes
• Custom integrations and enterprise-grade security
• Concierge onboarding for Enterprise users
• GDPR and CCPA compliance with EU-based infrastructure
• No data resale; customer data is never used to train AI models
• End-to-end data encryption

Pricing: ListenUp! offers a free trial with full Pro plan access for 14 days, including 300 credits. After the trial, users can choose from flexible plans based on a credit system: 4 credits per up to 500 words of text feedback, and 6 credits per minute of video feedback. The platform provides unlimited team seats across all tiers, making it scalable for growing organizations.

Conclusion: ListenUp! stands out as a privacy-first, highly integrative AI solution for turning customer feedback into strategic value—perfect for teams that want intelligent automation without compromising data security or control.