RocketPhone.ai: AI-Powered Voice Communication for Salesforce-Driven Teams

RocketPhone.ai is a cutting-edge, web-based business phone system built specifically for seamless integration with Salesforce CRM, delivering real-time AI-driven voice intelligence to enhance sales, service, and compliance operations. Designed for enterprises and sales teams, it combines advanced AI automation with robust telephony features to streamline communication workflows. With capabilities like AI call transcription, intelligent call summaries, real-time agent assistance, and predictive scheduling, RocketPhone.ai transforms every conversation into actionable insights. Its hyper-local presence dialing with UK and US area codes, unified calling history across mobile, web, and Salesforce, and support for international calling with local numbers make it ideal for global teams. The platform ensures compliance with GDPR, FCA, MIFIDII, and PCI standards, while offering advanced tools such as AI bookmarking, workflow automation, and CRM click-to-dial. It also includes a customizable action engine, SMS/email integration, and a data API for BI tools like Tableau and Google Data Studio. RocketPhone.ai’s commitment to security is reinforced through Cloudflare integration, SSL encryption, and strict data handling policies. As an Official Salesforce ISV and a recognized AI pioneer, it provides a future-ready communication solution that empowers teams with smarter, faster, and more compliant interactions.

Key Features:

• AI-powered call transcription and voicemail-to-text
• Real-time AI-generated call summaries
• AI call assist with live prompts and contextual information during calls
• AI bookmarking to automatically capture and tag key moments in conversations
• Predictive scheduling for optimized calling workflows
• CRM click-to-dial with native Salesforce integration (Sales Cloud, Service Cloud, Experience Cloud)
• Unified calling history across mobile, web, and Salesforce platforms
• Call queue management and outbound calling tools (including progressive dialer)
• Hyper-local presence dialing with UK and US area codes
• International calling with local numbers worldwide
• Automated call logging and dispositions synced to CRM
• Compliance monitoring for GDPR, FCA, MIFIDII, and PCI
• Customizable dashboards, wallboards, fields, workflows, and reports
• Data API for integration with business intelligence tools (e.g., Tableau, Domo, Google Data Studio)
• SMS and email integration with template functionality
• Team number, personal voicemail, and organizational voicemail features
• Vulnerability detection in enterprise conversations
• Support for Bring Your Own Carrier (BYOC) setups
• Mobile-ready access from any device
• Integration with Slack for team collaboration
• Embedded YouTube and social media features for enhanced engagement

Pricing: RocketPhone.ai offers a transparent pricing model based on location, calling destinations, minute volumes, and data needs, with a Basic plan at £20 per user per month and an A.I. plan at £95 per user per month. A one-off implementation fee covers setup, training, telecom configuration, and Salesforce integration. The platform also provides a demo booking option and waitlist access for early adopters.

Conclusion: RocketPhone.ai stands out as a powerful, AI-native communication platform engineered for Salesforce users, combining real-time voice intelligence with enterprise-grade compliance and scalability—making it a transformative tool for modern, data-driven teams.