BotCore: Empowering Enterprises with Intelligent Automation and Conversational AI

BotCore is a powerful enterprise-grade AI platform designed to accelerate the development and deployment of agentic AI applications, chatbots, and hyperautomation solutions. Built by Acuvate with over 18 years of AI delivery expertise and a decade of innovation since 2014, BotCore enables businesses across industries like CPG, Retail, Manufacturing, Healthcare, Public Sector, Oil & Gas, and Travel & Hospitality to build secure, scalable, and intelligent conversational agents. With a flexible development model ranging from no-code to pro-code, it integrates seamlessly with cloud platforms (Azure, AWS) and on-premise systems, offering reusable components, pre-built knowledge bases (domains), multilingual support, and robust security & governance frameworks. The platform supports diverse channels—text, voice, and custom—ensuring consistent, personalized customer and employee experiences. Through proven methodologies like the BDLC Framework and services including Proof of Value workshops, consulting assessments, and migration support for legacy systems, BotCore ensures rapid ROI and sustainable AI growth via its Center of Excellence model.

Key Features:

• Reusable AI components for faster deployment
• Flexible development: no-code to pro-code environments
• LLM abstraction layer for seamless integration with existing cognitive services
• Pre-built knowledge bases (domains) for ready-to-deploy bot personas (e.g., IT Helpdesk Bot, Intranet Bot MeshBOT)
• Multilingual support using hybrid (machine + human) translation with human oversight prioritized
• Support for multiple conversational channels: text, voice, and custom integrations
• Enterprise-grade security, data privacy, access control, and responsible AI governance
• Integration with Line-of-Business (LoB) applications and major cloud platforms (Azure, AWS)
• Deployment options: cloud and on-premise using private servers
• Error handling with comprehensive logs (Error Logs, Zero Intent Logs, Success Dashboards, Chat Logs)
• Migration services for legacy chatbots, RPA bots, and IVR voice bots with minimal disruption
• 1-Week Fast Track Workshop and 4-Week Agentic AI Proof of Value (POV) for initial assessment
• Center of Excellence (CoE) framework for long-term AI strategy and governance
• AI-powered search and cognitive services for deeper understanding of language, images, and context
• Agile rollout methodology using the BDLC Framework with 4–5 week sprints
• Free educational resources including guides, eBooks, blogs, videos, podcasts, and webinars
• No limits on users or interactions per chatbot

Pricing: BotCore offers a free Proof of Concept (PoC) trial via Acuvate’s 1-Week Fast Track Workshop and 4-Week Agentic AI Proof of Value, making it accessible for enterprise evaluation. While specific pricing tiers are not publicly listed, the availability of trial services and the enterprise focus suggest a freemium or trial-based model with paid enterprise licensing for full deployment and additional bots.

Conclusion: BotCore stands out as a mature, enterprise-ready solution for intelligent automation, combining deep industry experience, robust security, and flexible deployment to help organizations unlock the full potential of conversational AI and agentic applications with confidence and measurable impact.