hamming.ai: Ensuring Reliable and Trustworthy AI Voice Agents

hamming.ai is a powerful, at-scale testing and production monitoring platform designed to make AI voice agents more reliable and trustworthy before and after deployment. Built for B2B teams, it enables comprehensive validation through realistic simulations of thousands of calls per minute, leveraging AI-powered voice agents that mimic real human callers. The platform supports end-to-end testing across inbound, outbound, and WebRTC-based flows, with seamless integration via SIP number, LiveKit, or Pipecat—no SIP required. It offers one-click import for popular voice agent platforms like Synthflow, Retell, VAPI, and Bland, and automatically generates diverse test suites with edge cases, accents, interruptions, and unexpected intents. Real-time monitoring includes always-on heartbeat checks that replay golden calls and trigger email or Slack alerts when anomalies occur. With advanced analytics measuring conversational quality using standard and custom metrics (e.g., turn-taking latency, time to first word), it ensures high performance and compliance. Additional capabilities include red-teaming for safety and vulnerability testing, DTMF and IVR emulation for legacy system navigation, and detailed PDF reports for QA signoff and stakeholder review. Fully HIPAA compliant and progressing toward SOC-2, hamming.ai is trusted by enterprises in AI Sales, Customer Support, Recruiting, Clinical Trials, and more. Its mission-driven design, backed by top-tier investors and experienced founders from companies like Tesla, Microsoft, and Reddit, empowers AI Engineers, QA teams, Product Managers, DevOps, and UX Designers to launch robust voice agents in weeks.

Key Features:

• At-scale testing with 1,000+ calls per minute for load testing
• Real-time production monitoring with always-on heartbeat checks
• Simulates thousands of realistic calls using AI voice agents mimicking real people
• One-click import from Synthflow, Retell, VAPI, and Bland
• Auto-generates diverse test suites with edge cases, accents, interruptions, and unexpected intents
• Red-teaming suite with safety tests based on real-world production patterns
• Emulates DTMF and IVR systems for legacy call flow testing
• Converts live conversations into replayable test cases with caller audio, ASR text, and expected intent
• Detailed PDF test reports for QA signoff, compliance, and stakeholder review
• Supports end-to-end testing for inbound, outbound, and WebRTC-based agent flows
• Measures conversational quality using standard and customizable metrics
• Intelligent flagging system for critical issues in real time
• HIPAA compliance and in process of achieving SOC-2 compliance
• Multi-language support: English, French, German, Hindi, Spanish, Italian, and more
• Enables effective management of LLM prompts for consistent agent behavior

Pricing: hamming.ai offers a freemium model with access to core testing and monitoring features, and paid plans available for advanced capabilities and higher scale usage.

Conclusion: hamming.ai is an essential platform for enterprises and teams building AI voice agents, delivering unmatched reliability, safety, and performance through intelligent automation and real-world simulation—making it easier than ever to launch trustworthy voice AI at scale.