Brilo AI: Intelligent 24/7 Customer Support via Human-Like AI Phone Agents

Brilo AI is a powerful, no-code AI phone agent platform that enables businesses to deploy human-like virtual agents for customer support in minutes—no technical team required. Designed for seamless integration across industries such as ecommerce, healthcare, finance, hospitality, and real estate, Brilo AI delivers fast, natural-sounding responses with advanced capabilities like sentiment analysis, intent recognition, and live call transcripts. Its multi-call handling, interruption management, and smooth handoff to human agents ensure a professional and efficient customer experience. With support for over 6,000 apps and integrations including Salesforce, HubSpot, and Zendesk, Brilo AI empowers teams to scale support operations while maintaining compliance and improving key metrics—such as 70% first call resolution, 15% CSAT improvement, and 25% call deflection increase. The platform’s self-learning AI agents evolve over time, and users benefit from a vibrant Discord community and comprehensive resources.

Key Features:

• Human-like AI phone agents with natural voice synthesis
• No-code setup in minutes—no technical team needed
• 24/7 automated call handling
• Fast response times and interruption handling
• Multi-call handling and seamless handoff to human agents
• Live call transcripts and call recordings
• AI-powered call analytics, summarization, sentiment analysis, intent recognition, and topic detection
• Integration with over 6,000 apps, including Salesforce, HubSpot, Zoho, Zendesk, and cal.com
• Support for Spanish-speaking agents
• Self-learning AI that improves over time
• Customizable workflows for use cases like lead qualification, appointment booking, service reminders, debt collections, overflow support, and AI receptionist
• Discord community for user support and engagement
• Compliance with regulatory standards

Pricing: Brilo AI offers a Free plan with 10 minutes/month, 1 workspace, and 1 AI agent, ideal for testing and small-scale use. The Starter plan at $49/month provides 160 minutes, 1 agent, and team collaboration features. The Pro plan ($149/month) includes 600 minutes, 3 agents, 3 workspaces, and additional usage at $0.16/min. The Growth plan ($499/month) delivers 2,500 minutes, unlimited agents, 5 workspaces, and reduced rates at $0.14/min. For larger organizations, a Custom plan is available with over 5,000 minutes, unlimited agents and workspaces, discounted usage, white-glove onboarding, and a private Slack channel. All plans include access to core features and integrations, with a free 15-minute call available for enterprise inquiries.

Conclusion: Brilo AI stands out as a versatile, user-friendly, and highly effective solution for businesses seeking intelligent, scalable, and compliant customer support automation—delivering measurable improvements in efficiency, resolution rates, and customer satisfaction.