Briano: Your Intelligent AI Chat Agent for Seamless Automation Across Industries

Briano is a powerful conversational AI tool designed to understand and execute user requests across diverse industries, from booking appointments to generating reports and enhancing shopping experiences. Built for efficiency and scalability, it integrates effortlessly with email, chat, SMS, and social platforms while enabling smooth handoffs to human agents directly within an inbox. With real-time learning from support content, customizable tone and response length, and robust API integration capabilities, Briano empowers teams to deliver faster, smarter customer interactions. Its intelligent design ensures continuous improvement through user feedback and data, making it a versatile solution for modern business communication.

Key Features:

• Conversational AI that understands and acts on user requests
• Scalability across multiple industries (appointments, reporting, shopping, etc.)
• Multi-channel support: email, chat, SMS, social platforms
• Seamless API integration with customizable endpoints
• Instant learning from user support content for continuous improvement
• Customizable tone and answer length to match brand voice
• Ability to transfer conversations directly to human agents in the inbox
• Generative replies powered by AI for faster response times
• Guardrails & restrictions for safe, compliant interactions
• Briano Copilot — an AI assistant embedded in the inbox to help agents find answers, troubleshoot issues, and respond efficiently
• Support for up to 3 (Essential) or 10 (Professional) conversational actions per plan
• Custom UI options for chat widgets (available on Professional plan)
• Collaboration tools, security features, and multibrand support (Enterprise plan only)

Pricing: Briano offers a paid pricing model with three tiers: Essential at $1550/month, Professional at $2950/month, and Enterprise available upon contacting sales. A complimentary trial is not explicitly mentioned but may be accessible through direct outreach.

Conclusion: With its intelligent automation, multi-channel communication, and deep customization options, Briano stands out as a high-performance AI chat agent that transforms customer interactions across industries — ideal for teams seeking speed, scalability, and seamless human-AI collaboration.