Scheduly.ai: Intelligent Workforce Management for Smarter Scheduling

Scheduly.ai is an AI-powered workforce management (WFM) solution that revolutionizes shift planning and team scheduling by leveraging advanced predictive analytics and large language models (LLMs) to forecast staffing needs with precision. Designed to boost operational efficiency and employee engagement, it offers intuitive employee self-service tools accessible via web and mobile, customizable dashboards for real-time insights, and automated shift assignments using pre-built templates to prevent under- and overstaffing. With strong compliance support for labor and union regulations, seamless integration across IVR, HRMS, ERP, and payroll systems, and robust account management with enhanced security, Scheduly.ai empowers organizations in BPO, Hospitality, Retail, Healthcare, Manufacturing, and FinTech to optimize performance, reduce burnout, and achieve long-term cost savings. Built by ContactPoint360 with over 15 years of innovation expertise and trusted by 100+ global clients, the platform combines data-driven decision-making, continuous improvement, and relentless support for a smooth, phased deployment.

Key Features:

• AI-driven forecasting with predictive analytics and LLMs
• Automated shift creation and intelligent scheduling
• Employee self-service for scheduling, time-off requests, and updates
• Real-time insights and performance tracking for supervisors and agents
• Customizable dashboards with intuitive, actionable visualizations
• Compliance tracking for labor, union, and business regulations
• Pre-built scheduling templates to prevent under- and overstaffing
• Seamless integration with IVR, HRMS, ERP, and payroll platforms
• Multi-level account management with enhanced data security
• Phased deployment with comprehensive training and support
• Focus on reducing employee burnout through optimized workloads

Pricing: Scheduly.ai offers a free trial to experience its full capabilities, making it accessible for teams testing the platform before committing.

Conclusion: Scheduly.ai stands out as a powerful, future-ready workforce management tool that combines AI intelligence, employee empowerment, and operational excellence—perfect for organizations aiming to streamline scheduling, improve engagement, and drive sustainable growth.