Yelda.ai: Revolutionizing Customer Service with Human-Like Voice AI Agents

Yelda.ai is a powerful, no-code SaaS platform that empowers businesses to build and deploy intelligent voice and text AI agents—Voicebots, Callbots, and Voice chatbots—across multiple channels like phone, websites, WhatsApp, Messenger, Instagram, Google Assistant, Alexa, and more. Designed to automate customer service with natural, human-like conversations powered by generative AI, Yelda.ai enables 24/7 support, instant response delivery, and autonomous handling of over 50% of customer calls, significantly reducing workload for human agents. Seamlessly integrating with existing systems such as Salesforce and Zendesk, the platform supports critical use cases including booking and appointment scheduling, call routing, authentication, and lead generation. With real-time dashboards for monitoring KPIs, conversation analytics, and continuous AI-driven improvements, Yelda.ai delivers a scalable, customizable, and efficient solution for organizations across hospitality, insurance, financial services, healthcare, e-commerce, telecoms, call centers, and public authorities. Its fast deployment—completed in just a few days—makes it ideal for startups, SMEs, and enterprises seeking to modernize customer interactions without technical barriers.

Key Features:

• No-Code Builder: Create Voicebots and Callbots without coding or consultants.
• Multi-Channel Deployment: Deploy bots on phone lines, websites, mobile sites, WhatsApp, Messenger, Instagram, Google Assistant, Alexa, Slack, Teams, and Skype.
• Generative AI Conversations: Deliver natural, human-like interactions using advanced generative AI.
• Pre-Trained Modules: Ready-to-use templates for FAQ, customer service, voice-commerce, recruitment, marketing, HR, internal operations, lead generation, booking, and quote requests.
• Native System Integration: Connects natively with CRM platforms like Salesforce and Zendesk, and supports custom APIs and CSV imports.
• Real-Time Dashboard: Monitor conversations, KPIs, and topics in real time with instant modifications.
• Autonomous Call Handling: AI agents can autonomously manage over 50% of customer calls, replacing traditional IVRs.
• 24/7 Customer Service: Provide instant, round-the-clock support across all touchpoints.
• Conversation Analytics & Learning: Collect verbatims and statistics to continuously improve bot performance.
• Instant CRM Sync: Transmit call and chat data directly to CRM systems for streamlined workflows.
• Fast Deployment: Complete setup and deployment in just a few days.
• Customization & Scalability: Tailor bots to specific business needs and scale across diverse industries and use cases.

Pricing: Yelda.ai operates on a usage-based pricing model at $0.15 per minute of communication, with free setup, making it accessible for businesses of all sizes looking to scale AI-driven customer service efficiently.

Conclusion: Yelda.ai stands out as a versatile, intelligent, and user-friendly platform for transforming customer service through lifelike voice and text AI agents, offering unmatched flexibility, speed, and integration—perfect for organizations aiming to deliver seamless, scalable, and modern customer experiences.