CleanDesk.ai
CleanDesk.ai delivers multilingual, AI-powered conversational automation for customer support, sales, and HR—boosting efficiency and engagement across digital channels.
Category: Automation
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
CleanDesk.ai: Revolutionizing Business Conversations with Multilingual AI
CleanDesk.ai is a powerful, AI-driven conversational platform designed to enhance customer and employee experiences across industries like e-commerce, Internet Service Providers (ISP), and business websites. With its flagship product Webassist, the platform enables real-time, multilingual interactions through customizable web widgets and popular messaging channels such as WhatsApp, Facebook Messenger, and Instagram. Built for automation and scalability, CleanDesk.ai streamlines sales, support, and HR operations by handling 80%+ of inquiries and tasks, while seamlessly integrating with legacy systems like CRM, ERP, and e-commerce platforms. Its suite of tools—MAGICS for customer support, CRAFT for channel partner engagement, and SELFI for employee self-service—empowers businesses to boost satisfaction, reduce costs, increase conversions, and improve retention.
Key Features:
- Multilingual Conversational AI: Real-time, dynamic interactions in multiple languages.
- Webassist Platform: AI-powered website assistant available as a web widget, dedicated domain (ai.yoursite.com), or embedded URL.
- Omnichannel Support: Integration with WhatsApp Business API, Facebook Messenger, Instagram, and web-based chat.
- Automated Inquiry Handling: Handles 80%+ of customer support, sales, and HR-related inquiries automatically.
- Generative AI Pipelines: Over 1000 ready-to-use AI functions for diverse business tasks.
- Legacy System Integrations: Connects with CRM, HelpDesk, Billing, NMS, ERP, DMS, Shopify, and WooCommerce.
- Personalized Assistants: Custom welcome messages and tailored user experiences.
- Conversational Summaries: AI-generated summaries for agents to improve response efficiency.
- Chat Invitations: Proactive engagement features to initiate conversations.
- Data Analytics & Reporting: Offers basic, advanced, and custom analytics to track performance.
- Free Trial with 'Try it out first. Pay later.': Risk-free testing before committing to a plan.
- Demo Booking: Access expert-led walkthroughs to explore platform capabilities.
- Partner Program: Commission-based opportunities for sales partners.
Pricing: CleanDesk.ai offers a flexible pricing structure with a Free plan ideal for business websites, a Lite plan at $26.99/month (billed annually), and a fully customizable Enterprise plan. The Free tier includes 20 conversational sessions per month and basic multilingual support, while the Lite plan expands to 400 sessions, two language options, and 15 document uploads for AI training. The Enterprise plan unlocks unlimited sessions, employee logins, document uploads, and full multilingual capabilities, with dedicated support via email, live chat, and phone.
Conclusion: CleanDesk.ai stands out as a versatile and intelligent automation solution for modern businesses, combining powerful AI with seamless integrations and multilingual support to deliver exceptional user experiences across sales, support, and HR—all while offering a free trial to help teams experience the value firsthand.
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