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Twini.ai

Twini.ai powers e-commerce with real-time, brand-aligned AI customer engagement that boosts conversions and captures leads effortlessly.

Twini.ai screenshot

Category: Automation

Price Model: Usage-based

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

Twini.ai: Revolutionizing E-Commerce with Real-Time AI Customer Engagement

Twini.ai is an intelligent, no-code AI solution that transforms e-commerce by enabling product pages to dynamically adapt to shoppers in real time. Designed for seamless integration with Shopify and other major platforms, it leverages a brand’s existing content—such as product details, knowledge bases, FAQs, and tone guidelines—to deliver personalized, brand-accurate customer interactions 24/7. With support for over 80 languages, fully customizable design elements, and advanced features like lead generation and user interaction analytics, Twini.ai enhances customer experience while boosting conversions. Its flexible pricing models ensure scalability and performance-based value, making it ideal for businesses aiming to deliver intelligent, human-like support without technical overhead.

Key Features:

  • Real-time product page adaptation based on shopper behavior
  • Seamless integration with Shopify and major e-commerce platforms (no coding required)
  • Brand-specific expertise learned from store content, FAQs, and knowledge base
  • 24/7 personalized customer engagement with instant, accurate responses
  • Consistent brand tone and voice in all interactions
  • Fully customizable chatbot appearance (colors, fonts, design)
  • Multilingual support across over 80 languages
  • Lead generation via email capture during customer interactions
  • In-depth user interaction analytics for performance insights
  • Real-time conversion rate optimization
  • Flexible pricing models: pay-per-use, pay-per-success, or hybrid
  • GDPR-compliant data processing with no data transfer outside the EEA
  • Available Data Processing Agreement (DPA) for enterprise users

Pricing: Twini.ai offers flexible pricing through three models: pay-per-use (fixed fee per conversation), pay-per-success (transaction fee on sales), or a combination of both—ensuring cost efficiency and alignment with business outcomes.

Conclusion: Twini.ai stands out as a powerful, intelligent, and brand-consistent AI assistant for e-commerce, combining real-time adaptability, multilingual reach, and conversion-boosting capabilities in a fully customizable, privacy-first platform that’s easy to deploy and highly effective for modern online retailers.

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