Twine: Your AI Business Partner for Lead Capture and Conversion

Twine is an AI-powered business partner platform designed to automate customer interactions, capture leads, and drive conversions across multiple channels. Built by Twine Labs, Inc. and backed by Y Combinator, Twine leverages AI trained on your business to respond personally to inquiries, schedule appointments, process payments, and follow up with customers—streamlining operations for businesses of all sizes. It integrates seamlessly with existing tools and offers a comprehensive dashboard for real-time insights.

Key Features:

• Multi-Channel AI Support: Responds to customer inquiries via text, SMS, and voice (including Google LSA in beta).
• Appointment Scheduling: Automates booking, rescheduling, and reminders.
• Payment Processing: Accepts payments via SMS and other integrated methods.
• Lead Capture & Conversion: Engages leads and converts them into customers.
• Review Management: Automates follow-ups for customer reviews.
• Missed Call AI: Converts missed calls into actionable leads.
• Webchat AI: Powers real-time chat on your website.
• Custom Integrations: Works with Zapier, FieldRoutes, ServiceTitan, CallRail, and more.
• Personalized AI: Trained on your business to deliver tailored responses.
• Data Syncing: All interactions and data sync to a unified dashboard.
• Enterprise Security: HIPAA certification available for enterprise plans.

Pricing: Twine offers tiered pricing with Starter, Pro, and Enterprise plans, including features like unlimited conversations and multi-location discounts.

Conclusion: Twine is a powerful, all-in-one AI solution that transforms how businesses manage customer engagement, offering a smart, scalable approach to lead capture and conversion with deep integration and enterprise-grade security.