ChattySurvey: Revolutionizing Customer Feedback with Conversational AI

ChattySurvey is an innovative, AI-powered platform that transforms traditional surveys into dynamic, conversational experiences to dramatically increase customer engagement and response rates. Designed for businesses of all sizes, it enables rapid survey creation using intuitive templates or custom AI-generated questions, while delivering real-time, actionable insights through advanced analytics. With features like personalized follow-ups, CRM integration (in higher tiers), team collaboration support, and full customization including branding and tone of voice, ChattySurvey streamlines customer research without the need for dedicated personnel. Built with privacy in mind—supporting GDPR compliance, encrypted data storage, and anonymized interactions—it ensures secure handling of sensitive information while offering multilingual capabilities across English, Spanish, and Italian. The platform is ideal for organizations seeking to gather high-quality feedback efficiently and cost-effectively.

Key Features:

• AI-generated personalized follow-ups
• Conversational survey layout for higher engagement
• Pre-built templates for NPS, CSAT, PMF, and custom surveys
• Instant survey creation in under 30 seconds
• Real-time AI analytics with insights generation (over 50 key insights per month)
• Advanced analytics and detailed visual dashboards
• Custom branding and tone of voice customization (in beta)
• No-code integration via iframe HTML scripts
• Email infrastructure integration for easy survey distribution
• CRM integration available in Advanced and Enterprise plans
• Team collaboration support with user roles and permissions
• GDPR-compliant data handling with EU-based storage and sensitive data redaction
• Data encryption in transit (SSL/TLS) and at rest with individual key protection
• Privacy-focused anonymization of personal information via intermediary processing
• Option to request data deletion within 30 days
• Multilingual support: English, Spanish, Italian (with additional languages available on request)
• Interactive preview interface for testing surveys from the respondent’s view
• Demo scheduling through a dedicated link

Pricing: ChattySurvey offers a Free 'Launch' plan with 50 conversations/month and basic features. Paid plans include Basic (unlimited surveys, 500 conversations/month, custom templates, team collaboration for up to 3 members) and Advanced (2,000 conversations/month, advanced analytics, CRM integration, pro recommendations), both requiring contact for pricing details. The Enterprise plan is available upon request with tailored setup, volume scaling, and integration options.

Conclusion: ChattySurvey stands out as a powerful, privacy-conscious AI tool that redefines customer feedback collection through engaging conversations—delivering high response rates, deep insights, and cost savings while maintaining security and flexibility for teams across industries.