ChattySurvey: Revolutionizing Customer Research with AI

ChattySurvey is an AI-powered platform designed to transform customer research by leveraging conversational AI to create engaging, chat-based surveys. It empowers companies to gather richer insights through dynamic, personalized conversations instead of traditional static forms. Built by ChattyAI SL, the platform offers features like AI-powered NPS, eNPS, CSAT, and custom surveys, all integrated with CRM systems for seamless data flow. With a focus on high engagement, continuous feedback, and time/money savings, ChattySurvey provides actionable insights, recommendations, and analytics to help businesses make data-driven decisions.

Key Features:

• Conversational AI Surveys: Create engaging, chat-based surveys that mimic natural conversations.
• AI-Powered Metrics: Automatically generate Net Promoter Score (NPS), eNPS, and Customer Satisfaction (CSAT) scores.
• Customizable Surveys: Tailor surveys with branding, colors, tone of voice, and pre-defined or AI-generated templates.
• Advanced Analytics: AI analyzes responses to provide insights on opinions, beliefs, praises, criticism, and statistics.
• Automated Reports: Generate visual dashboards and automated reports with actionable recommendations.
• CRM Integration: Seamlessly connect with CRM systems for streamlined data management.
• Team Collaboration: Support for team members and collaboration features.
• Multi-Language Support: Available in English, Spanish, and Italian, with options for additional languages.
• Data Privacy: GDPR compliant with data stored in EU data centers and a 30-day data deletion policy.

Pricing: ChattySurvey offers a Free plan with 50 conversations per month and 5 templates. Paid plans include Basic ($99/month), Advanced ($295/month), and Enterprise (contact for details). A free trial with no credit card required is also available.

Conclusion: ChattySurvey is a powerful, user-friendly tool that leverages AI to make customer research more engaging, efficient, and insightful, helping businesses unlock the full potential of their customer feedback.