boost.ai: Empowering Conversational AI in Regulated Industries

boost.ai is a leading conversational AI platform designed for regulated industries such as financial services, insurance, telecom, and public sector. It enables organizations to build trusted, secure, and scalable virtual agents with advanced capabilities in chat automation, voice call automation, generative AI, and agentic AI. The platform supports a wide range of use cases including customer self-service, internal support, and agent assist, all while maintaining control and confidence through a hybrid AI approach that combines traditional natural language understanding with advanced large language models. With a strong focus on safety, compliance, and performance, boost.ai empowers businesses to deliver intelligent, human-like interactions across multiple channels.

Key Features:

• Chat Automation: Automate text-based customer interactions across web and mobile channels.
• Voice Call Automation: Enable intelligent voice interactions for customer support and self-service.
• Generative AI: Leverage advanced language models for dynamic, context-aware responses.
• Agentic AI: Deploy autonomous AI agents for complex, multi-step tasks.
• Integrations: Seamlessly connect with existing CRM, ERP, and communication systems.
• Hybrid AI Approach: Combine traditional NLUs with LLMs for enhanced accuracy and control.
• In-House Development: Build and customize virtual agents without external dependencies.
• Customer Self-Service: Empower users to resolve issues independently.
• Internal Support: Automate HR, IT, and internal knowledge assistance.
• Agent Assist: Provide real-time AI support to human agents during interactions.

Pricing: boost.ai offers a free 4-part masterclass and a custom demo, indicating a freemium and trial-based model. While specific pricing tiers are not disclosed, the availability of a demo and free educational content suggests a trial-based approach with enterprise-level subscription pricing.

Conclusion: boost.ai stands out as a powerful, enterprise-grade conversational AI solution that delivers both innovation and reliability. Its focus on regulated industries, combined with a robust feature set and strong customer satisfaction, makes it a top choice for organizations seeking to enhance their customer and internal support operations with advanced AI capabilities.