Kasisto: Transforming Banking with AI-Powered Conversational Intelligence

Kasisto is a leading AI solutions provider for the financial services industry, offering a suite of AI-powered tools designed to enhance customer engagement, streamline operations, and empower financial institutions with intelligent automation. Built for banks and credit unions of all sizes, Kasisto’s platform delivers conversational AI agents and generative AI capabilities tailored specifically to the unique demands of banking. With products like KAI-GPT, the first large language model purpose-built for financial institutions, and KAI Platform, a comprehensive conversational AI framework, Kasisto enables institutions to deliver personalized, multilingual, and secure experiences across digital channels. The platform supports a wide range of use cases including customer assist, agent assist, and employee assist, while ensuring compliance, auditability, and scalability.

Key Features:

• KAI-GPT: A generative AI model trained on financial-specific data, designed for accuracy, transparency, and customization in banking applications.
• KAI Platform: A conversational AI platform supporting customer and employee experiences across web, mobile, IVR, and digital banking channels.
• KAI Answers: An AI-powered tool that enables fast access to internal and external information, summarizing data and sourcing answers for employees and AI agents.
• KAIgentic: Agentic AI for banking that enables predictive engagement, personalized experiences, and proactive AI outreach.
• KAIops: An operational intelligence tool for intelligent automation in banking IT operations, focusing on incident management, root cause analysis, and predictive prevention.
• AI Agents: Human-like conversational agents integrated with live chat and contact center systems for 24/7 customer interactions.
• Multilingual & Omnichannel Support: Capabilities in English and Spanish, with delivery across web, mobile, IVR, and digital banking platforms.
• Natural Language Understanding: Advanced NLU for intent discovery, response management, and analytics.
• Secure & Compliant Data Handling: Ensures governance, auditability, and compliance with banking standards.
• Integration with Banking Providers: Works with digital banking providers such as NCR, FIS, and Q2.
• Content Publishing & Analytics: Tools for managing content and measuring performance.

Pricing: Kasisto offers a subscription-based pricing model with a free trial available through a request for a demo.

Conclusion: Kasisto is a transformative force in the financial technology landscape, empowering banks and credit unions to move from transactional interactions to relationship-driven growth through trusted, compliant, and intelligent AI solutions.