Varolio: AI-Powered Customer and Communication Intelligence

Varolio is an AI-driven platform designed to enhance customer intelligence and communication intelligence for operation teams. It delivers actionable insights into customer relationships, interaction history, and inbox activity, transforming service outcomes through AI agents and account-level relationship dynamics. Built for efficiency, Varolio integrates seamlessly with Gmail and Outlook, supports on-premise deployment, and is fully encrypted with GDPR and CCPA compliance. The platform is LLM-agnostic and offers advanced features like sentiment analysis, churn risk detection, and automated time tracking, making it ideal for teams focused on productivity, workflow optimization, and data-driven decision-making.

Key Features:

• Customer Intelligence: AI-driven insights into relationships and interaction history.
• Communication Intelligence: Inbox intelligence and activity tracking.
• AI Agents: Automate and enhance service outcomes.
• Email Integration: Works with Gmail and Outlook via add-ins and extensions.
• LLM-Agnostic: Supports all major LLM providers.
• On-Premise Deployment: Full control with encrypted data at rest and in transit.
• Advanced Analytics: Sentiment analysis, health score, churn risk detection, upsell detection.
• Automation & Workflows: Smart search, alerts, and unlimited automations.
• Security & Compliance: GDPR, CCPA compliant, SAML-based SSO, SCIM provisioning.
• Private Workspaces: Secure collaboration environments.
• Advanced Reporting & API Access: Comprehensive data analysis and integration.

Pricing: Varolio offers a Communication Intelligence plan at $19 per seat per month, with a Service Intelligence plan available upon request for advanced features.

Conclusion: Varolio is a powerful, secure, and flexible AI platform that empowers teams to harness the full potential of customer and communication data, driving smarter decisions and higher operational efficiency.