Command AI: Intelligent User Assistance for Product and Support Teams

Command AI is a powerful AI platform designed to enhance user engagement and support through intelligent, non-annoying assistance. It empowers product, growth, support, and customer experience (CX) teams with AI-powered tools that deliver personalized in-app experiences. The platform combines AI-Guided Nudges and an AI Support Agent (Copilot) to provide contextual help, product tours, surveys, checklists, and co-browsing capabilities—all while maintaining a user-first philosophy that prioritizes relevance and minimal disruption.

Key Features:

• AI-Guided Nudges: Deliver personalized nudges, product tours, surveys, checklists, in-app help, and spotlight messages to guide users.
• AI Support Agent (Copilot): Offers generative-first AI, co-browse functionality, and hallucination management for smarter, more accurate support.
• In-App Feedback & Help: Enables real-time feedback collection and contextual in-app assistance.
• Personalization & N-of-1 Prompts: Provides highly tailored content suggestions and interactions based on individual user behavior.
• API Ingestion & Actions: Integrates with external systems and enables automated actions through API.
• Tool Integrations: Connects with 24+ tools, including Segment and Salesforce, for seamless workflows.
• Mobile Platform: Supports mobile applications for consistent user experiences across devices.
• Advanced AI Models: Supports GPT-3.5, GPT-4o, GPT-4-Turbo, and GPT-4 for high-performance AI.
• Compliance & Security: Features SOC 2 Type II, GDPR & HIPAA compliance, SSO (SAML 2.0), self-hosting, and custom DPAs.

Pricing: Command AI offers tiered pricing with Starter, Growth, and Enterprise plans, allowing teams to scale features and capabilities based on their needs.

Conclusion: Command AI is a sophisticated, user-centric AI platform that transforms how teams engage with users, offering a blend of intelligent automation and personalized assistance to drive product adoption and customer satisfaction.