Docsie.io: AI-Powered Knowledge Orchestration for Modern Teams

Docsie.io is an AI-powered documentation platform designed to create, manage, and share knowledge across teams and clients with intelligence and efficiency. It transforms unstructured content—such as training videos, PDFs, and websites—into structured, branded documentation using advanced AI and multimodal processing. Ideal for technical writers, developers, product managers, and enterprise teams, Docsie.io supports a wide range of documentation types including API docs, user guides, SOPs, compliance materials, and client portals. With features like AI chatbots, AI writers, semantic search, and in-app widgets, it streamlines content creation and delivery. The platform integrates seamlessly with enterprise systems like SAP, Salesforce, Microsoft 365, and Jira, and offers industry-specific solutions for sectors such as healthcare, finance, SaaS, and manufacturing. Docsie.io also enables secure, branded client portals with custom domains, SSO, and role-based access, making it a comprehensive solution for knowledge management.

Key Features:

• AI-Powered Content Creation: AI Writer, AI Chatbot, and custom AI prompts for generating technical and user documentation.
• Multimodal Content Conversion: Uses AI and computer vision to convert videos (Zoom, Loom, Teams, YouTube), PDFs, and websites into structured documentation.
• Comprehensive Documentation Types: Supports technical, developer, API, product, user manuals, SOPs, KB articles, and compliance docs.
• Knowledge Base & Chatbot: Built-in AI chatbot and knowledge base for self-service support.
• Enterprise-Grade Security & Access: SSO, JWT-secured portals, role-based access, and custom branding for client-facing documentation.
• Collaboration & Version Control: Enables team collaboration, reusable content blocks, and version tracking.
• Integration Ecosystem: Integrates with SAP, Oracle, Salesforce, Microsoft 365, ServiceNow, Jira, Confluence, and more.
• Industry-Specific Solutions: Tailored for pharmaceutical, financial services, healthcare, legal, SaaS, manufacturing, and government sectors.
• Video-to-Documentation: Converts training, onboarding, support, and product demo videos into client-ready content.
• Output Formats: Generates SOPs, KB articles, user manuals, employee handbooks, troubleshooting guides, and client deliverables.
• Developer Portal & API: Offers developer tools and API access for custom integrations.
• ROI Calculator: Helps measure documentation efficiency and impact.
• Global Reach: Used in over 100 countries with support for multiple languages and translations.

Pricing: Docsie.io offers a freemium model with a 30-day free trial that requires no credit card. Users can choose from three main plans: Premium at $199/month, Organization at $875/month, and Enterprise with custom pricing. Additionally, AI credit packs are available for one-time purchase (e.g., $49 for 70,000 credits). The platform also offers up to 55% off for non-profits and free access for students and researchers with .edu emails. Payment options include credit cards, ACH, wire transfers, and annual invoicing.

Conclusion: Docsie.io is a powerful, intelligent documentation platform that empowers teams to transform content into actionable knowledge. With its robust AI capabilities, enterprise-grade features, and flexible pricing, it’s an ideal solution for organizations seeking to streamline knowledge sharing, improve compliance, and enhance customer and employee experiences.