SidekickAI
AI-powered customer support and sales automation for e-commerce and businesses.
Category: AI Detection
Price Model: Freemium
Audience: Business
Trustpilot Score: N/A
Trustpilot Reviews: N/A
Our Review
SidekickAI: AI-Powered Customer Support & Sales Automation
SidekickAI is an AI-driven customer support and communication automation platform designed to enhance e-commerce, marketing, and sales operations. It functions as an intelligent AI agent that supports customers from lead generation to post-purchase loyalty, offering seamless omnichannel engagement across web, email, WhatsApp, and social media. Built for businesses seeking to scale customer service with minimal overhead, SidekickAI provides a comprehensive suite of features including instant responses, large knowledge bases, steerable behavior, and CRM integration. With its AI-first design and human-level support agents, SidekickAI empowers teams to deliver personalized, efficient, and scalable customer experiences.
Key Features:
- Embeddable web chatbox with themeable design
- Instant responses and AI-assisted drafting
- Large knowledge bases and learning from feedback
- Omni-channel conversations (web, email, WhatsApp, social media)
- CRM integration (HubSpot, Gorgias, Salesforce)
- API and Shopify app installation
- Page-specific outreach and live article recommendations
- Bidirectional translation to 105 languages
- Advanced intent tracking and sales journey follow-ups
- Automatic fallback to live agents and manual service inbox
- AI agents for lead qualification and customer service
- Test drive and demo features
Pricing: SidekickAI offers a 14-day free trial with no credit card required. Paid plans include Starter ($99/month), Plus ($299/month), and Pro ($799/month), with an Enterprise plan available at custom pricing. Interaction limits vary by plan, with unlimited interactions for Enterprise.
Conclusion: SidekickAI is a powerful, all-in-one AI solution that transforms customer support and sales automation, enabling businesses to deliver intelligent, scalable, and personalized service across every touchpoint.
