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SidekickAI

AI-powered customer support and sales automation for e-commerce and businesses.

SidekickAI screenshot

Category: AI Detection

Price Model: Freemium

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

SidekickAI: AI-Powered Customer Support & Sales Automation

SidekickAI is an AI-driven customer support and communication automation platform designed to enhance e-commerce, marketing, and sales operations. It functions as an intelligent AI agent that supports customers from lead generation to post-purchase loyalty, offering seamless omnichannel engagement across web, email, WhatsApp, and social media. Built for businesses seeking to scale customer service with minimal overhead, SidekickAI provides a comprehensive suite of features including instant responses, large knowledge bases, steerable behavior, and CRM integration. With its AI-first design and human-level support agents, SidekickAI empowers teams to deliver personalized, efficient, and scalable customer experiences.

Key Features:

  • Embeddable web chatbox with themeable design
  • Instant responses and AI-assisted drafting
  • Large knowledge bases and learning from feedback
  • Omni-channel conversations (web, email, WhatsApp, social media)
  • CRM integration (HubSpot, Gorgias, Salesforce)
  • API and Shopify app installation
  • Page-specific outreach and live article recommendations
  • Bidirectional translation to 105 languages
  • Advanced intent tracking and sales journey follow-ups
  • Automatic fallback to live agents and manual service inbox
  • AI agents for lead qualification and customer service
  • Test drive and demo features

Pricing: SidekickAI offers a 14-day free trial with no credit card required. Paid plans include Starter ($99/month), Plus ($299/month), and Pro ($799/month), with an Enterprise plan available at custom pricing. Interaction limits vary by plan, with unlimited interactions for Enterprise.

Conclusion: SidekickAI is a powerful, all-in-one AI solution that transforms customer support and sales automation, enabling businesses to deliver intelligent, scalable, and personalized service across every touchpoint.

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