Slang AI: Revolutionizing Restaurant Customer Service with Voice AI

Slang AI is an AI-powered virtual agent designed specifically for restaurants, offering intelligent phone answering, reservation management, and guest experience enhancement. Built to operate 24/7, it greets callers like a human, answers common questions, and seamlessly forwards complex queries to staff—ensuring no guest is ever left waiting. Tailored for the unique needs of the restaurant industry, Slang AI integrates with major platforms like OpenTable, SevenRooms, Tripleseat, and Yelp, while providing customizable voices, accented speech, and bilingual support. It delivers real-time alerts, guest satisfaction tracking (with a CSAT of 96%+), and detailed analytics on call volume, reservation rates, and guest behavior. With features like conversation summaries, special request collection, and Smart Inbox in premium plans, Slang AI empowers restaurants to scale operations efficiently and maintain a high standard of service. Recognized by Fast Company as one of the Most Innovative Companies in Dining for 2024, Slang AI combines cutting-edge AI with practical restaurant workflows to deliver measurable results.

Key Features:

• AI-powered voice answering for phone calls
• 24/7 reservation management and guest support
• Integration with OpenTable, SevenRooms, Tripleseat, and Yelp
• Customizable voices and accents
• Real-time alerts for high-priority topics (e.g., private dining, complaints)
• Guest satisfaction tracking (CSAT 96%+)
• Analytics on call volume, answer rate, and reservations
• Call forwarding to human staff when needed
• Guest management and conversation summaries
• Special requests collection and reservation insights
• Bilingual support and accented voices
• Smart Inbox (Premium plan)
• Concierge bypass and scheduled support hours
• New local or toll-free phone numbers or existing number support
• Fast setup (<30 minutes), go live same day

Pricing: Slang AI offers three main plans—Core ($399/month per location), Premium ($599/month per location), and Custom—along with a-la-carte add-ons such as Private Events ($199/month) and Bilingual Support ($99/month).

Conclusion: Slang AI is a powerful, restaurant-specific voice AI solution that enhances customer service, streamlines operations, and delivers measurable improvements in guest satisfaction—making it an essential tool for modern hospitality businesses.