yellow.ai: Enterprise-Grade Agentic AI for Autonomous Customer and Employee Experiences

yellow.ai is an enterprise-grade agentic AI platform designed to deliver autonomous customer and employee experiences using over 15 cutting-edge large language models (LLMs). Built for scalability and security, it empowers businesses to create intelligent AI agents across voice, text, chat, email, and SMS channels. With features like AI Agent Builder 2.0, Conversational Knowledge Base, AI Copilot, Automated Testing, and real-time Analytics, yellow.ai enables seamless human-AI collaboration and optimized agent performance. It integrates with leading platforms such as Zendesk, Freshdesk, HubSpot, and Genesys, and supports industries including BFSI, healthcare, retail, and utilities. The platform is trusted by over 1300 global brands and recognized as a Challenger in the 2025 Gartner® Magic Quadrant™ for Conversational AI Platforms.

Key Features:

• AI Agent Builder 2.0: Low-code platform for building custom AI agents.
• Conversational Knowledge Base: Centralized knowledge repository for AI agents.
• AI Copilot: Assistant for debugging, optimization, and agent development.
• Automated Testing: Ensures agent reliability and performance.
• Analytics: Real-time insights to optimize AI agent performance.
• Multi-Channel Support: Voice & calls, text & chat, email automation, SMS.
• Agent Assist: Enables human-AI collaboration for enhanced support.
• Enterprise-Grade Security: Compliant with HIPAA, ISO 27001, ISO 27701, SOC 2 Type II.
• Multi-LLM Architecture: Leverages 15+ LLMs to avoid vendor lock-in.
• DynamicNLP™: Enables zero-training NLP models.
• VoiceX: Natural voice AI agents for complex conversations.
• Agentic RAG: Enhances knowledge retrieval and generation.
• Engage Module: Supports outbound campaigns.
• Integrations: Connects with 150+ platforms including Salesforce and Lion Parcel OMS.
• Resource Library: Includes case studies, ROI calculator, guides, and demos.

Pricing: yellow.ai offers both free and enterprise pricing plans, making it accessible for businesses of all sizes.

Conclusion: yellow.ai is a powerful, future-ready AI platform that transforms customer and employee experiences through autonomous, secure, and scalable AI agents, backed by enterprise-grade features and a strong industry presence.