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Teneo AI

Teneo AI is an enterprise-grade AI platform that automates contact centers with 99% accuracy and 60% call containment.

Teneo AI screenshot

Category: Automation

Price Model: Paid

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

Teneo AI: Enterprise-Grade Contact Center Automation

Teneo AI is an advanced AI platform designed to revolutionize contact center operations through intelligent automation, omnichannel support, and enterprise scalability. It empowers businesses to deliver seamless customer experiences by leveraging AI-driven voice, chat, and app interactions. Ideal for enterprises seeking to reduce costs, improve resolution rates, and achieve agentless operations, Teneo AI combines cutting-edge technology with robust security and integration capabilities.

Key Features:

  • 99% Resolution Accuracy: Ensures high-quality interactions with deterministic TLML™ technology.
  • 24/7 Service: Supports voice, chat, and app-based interactions across multiple languages.
  • Cost Savings: Delivers up to $32.4M in monthly cost savings and 98% LLM cost reduction.
  • Omnichannel Consistency: Provides seamless customer experiences across all touchpoints.
  • Enterprise Security: Built with compliance, governance, and data protection in mind.
  • Integration Capabilities: Effortlessly connects with LLMs, CRMs, ERPs, and legacy systems.
  • AI Agent Orchestration: Enables scalable, agentless contact center operations.
  • Actionable Insights: Offers data-driven optimization for customer interactions.

Pricing: Teneo AI operates on a paid model, tailored for enterprise clients with customized solutions.

Conclusion: Teneo AI is a market-leading platform that transforms customer service through AI automation, delivering unmatched accuracy, scalability, and cost efficiency for enterprises worldwide.

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