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Inline Help

AI-powered in-app support that boosts user adoption and reduces support tickets.

Inline Help screenshot

Category: AI Detection

Price Model: Freemium

Audience: Business

Trustpilot Score: N/A

Trustpilot Reviews: N/A

Our Review

Inline Help: AI-Powered In-App Support for Enhanced User Experience

Inline Help is an AI-powered SaaS platform designed to transform knowledge bases into intelligent, self-service tools that deliver real-time, contextual assistance within software applications. Built by Inline Manual, Ltd., it empowers businesses to boost product adoption, reduce support tickets, and enhance customer satisfaction through no-code integration of interactive guides, tooltips, a chatbot, and a consolidated support widget. Ideal for product teams, customer success managers, and developers, Inline Help leverages AI to provide proactive, in-app support that adapts to user behavior and context.

Key Features:

  • Explain This: In-app contextual guidance with instant AI-powered insights.
  • AI Chatbot: Real-time, accurate responses using AI (powered by OpenAI GPT-4).
  • Support Widget: A centralized hub for users to access help and report issues.
  • Knowledge Base: Tailored, context-aware content delivery.
  • Ticket Form: Seamless issue reporting directly within the application.
  • Tooltips & Interactive Guides: Proactive in-app support for onboarding and feature discovery.
  • Multi-Language Support: Available in English, German, French, Spanish, Italian, Portuguese, and Japanese.
  • No-Code Integration: Easily embeddable into web applications without developer involvement.
  • Multi-Tenant Support: Manage multiple domains and clients under a single account.
  • Proactive Assistance: AI-driven support that anticipates user needs and offers help before issues arise.

Pricing: Inline Help offers a 14-day free trial with full access to all features and no credit card required. Paid plans include Essentials at $97/month, Growth at $247/month, and custom Enterprise pricing.

Conclusion: Inline Help is a powerful, AI-driven solution that redefines in-app support, enabling companies to provide intelligent, personalized assistance at scale and improve user engagement and retention.

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