Churnly.ai: Proactive Customer Churn Prevention for B2B SaaS

Churnly.ai is an AI-powered customer churn analytics platform tailored for B2B SaaS companies, designed to predict customer attrition with 92-96% accuracy across the entire customer journey—from onboarding to renewal. Built by a team of PhD data scientists, it leverages machine learning to analyze user engagement, product adoption, and billing behavior, enabling Customer Success teams to take early, data-driven actions that increase customer Lifetime Value. With seamless integrations into critical systems like Stripe, Salesforce, HubSpot, Intercom, Zendesk, and AWS, Churnly provides real-time visibility into revenue at risk by treating each user seat as a sub-customer. Its intuitive dashboards deliver instant, actionable insights, while robust security measures ensure data protection via Microsoft® Azure™ Cloud. Churnly.ai empowers organizations to transform customer retention into a strategic advantage.

Key Features:

• Predictive Churn Analytics: AI-driven forecasting with 92-96% accuracy to identify at-risk customers.
• End-to-End Customer Journey Tracking: Monitors adoption, engagement, and renewal stages in real time.
• Revenue at Risk Monitoring: Tracks churn risk per user seat, offering granular financial insights.
• Machine Learning-Powered Engagement Scoring: Weighs and analyzes user activity across the product to detect early warning signs.
• Comprehensive Integrations: Connects directly with CRMs (Salesforce, HubSpot), support tools (Zendesk, Intercom), billing platforms (Stripe, PayPal), email services (Mailchimp), databases (MongoDB), and cloud providers (AWS, Google Cloud).
• Custom API Support: Enables tailored integrations for unique platform or CRM requirements.
• Intuitive Dashboards: Delivers clear, real-time visualizations for immediate actionability.
• Enhanced Customer Lifetime Value: Facilitates early intervention strategies to improve retention and long-term profitability.
• Enterprise-Grade Security: Hosted on Microsoft® Azure™ Cloud with SAS70-certified Tier 4 data centers, firewalls, SSL encryption, and 24/7 monitoring.

Pricing: Churnly.ai offers a free trial to experience its predictive capabilities and integrations, making it accessible for teams evaluating its impact before committing.

Conclusion: Churnly.ai stands out as a powerful, intelligent retention solution for B2B SaaS businesses, combining cutting-edge AI with deep system integrations to turn churn prediction into proactive customer success—helping companies protect revenue and build stronger, longer-lasting customer relationships.